POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

You can offer your views, suggestions, if any, by writing to us on info@tamaraabytahani.com

Returns

Our garments and accessories are made with utmost care and love to dress you up perfectly.

All embellished garments come with care instructions and kit with extra beads and embellishements in case your garment needs a little fix-me-up! We have made every effort to display as accurately as possible the colors and details of our products that appear on the site. However, as computer monitors vary, we cannot guarantee that your monitor’s/smart phone’s/ipad’s display of any colour will be completely accurate.

Since all our garments and accessories are Made-to-Measure/order, we do not offer refunds on any goods once sold.

However, if there is a genuine quality defect on a custom order (not from the sale section) , then at our sole discretion, sold goods may be exchanged if they meet our terms and conditions.

Our Exchange/Return policy is subject to the following:

  • Items should be returned unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.
  • Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
  • Where possible, we will offer to repair faulty items.
  • All custom made orders are non-returnable/exchangeable

All you need to do is inform us of the Defect/Damage within 7 working days of the receipt of the product by writing to us at info@tamaraabytahani.com with the following details:

  1. Order number
  2. Full name
  3. Contact number
  4. Attached images of the defects/damage on the product
  • Unidentified returns may be returned to the sender

Once the email is sent to us and is duly acknowledged by our Customer Care , you may dispatch the product back to our address mentioned on your invoice within 10 working days of the receipt of the product and share the courier service details and tracking number with us. We are not responsible for any damages caused to the product during transit from your end.

Please also note : All Sale pieces are NON-EXCHANGEABLE / NON-REFUNDABLE